FAQs

ParkMyShare is a platform that allows Car Share hosts and their end customers to legitimately park at off- airport and downtown parking facilities.  ParkMyShare has agreements in place with parking facilities and negotiates favorable daily rates, access rights, facility rules, dedicated parking areas, and seamless entry/exit from the facility for car share hosts and their customers.

Click the blue button on this page that says "Get Started". Pick a time that works best for you to have an intro call with our team. Complete required info then check your email for the call details. Join the call and ask any questions you may have!

1. Sign up for an account.

2. Register each of your fleet vehicles

3. Activate each of your vehicles- we ship you a free avi tag for each activation.

4. Once the tags arrive assign the tag #  to each vehicle and install it.

5. Boom….you are ready to roll!

There are three potential methods

• If gated and equipped with PMCS AVI Readers.  The avi tag that is installed on the windshield or on the headlight will be automatically read by the equipment at the facility (like a toll pass).  The gates will open for entry and exit and the customer will follow signs to the park my car share area.

• If non gated the car once registered and displaying a PMCS AVI Tag can simply park.

• If gated and not fully equipped with PMCS AVI Readers.  You will still register each vehicle and display the AVI Tag on the windshield, but you will have an additional credential for the parking equipment.

AVI stands for Automated Vehicle Identification.  AVI tags are commonly used as toll tags.  They are an RFID tag that is in the form of a sticker that is placed either inside the vehicle on the windshield or outside the vehicle on the headlight.

We provide one free avi tag with each new vehicle activation, but if you replace a windshield or you want some on hand you can order them using the "Tag Ordering" tab .  

Selecting a tag type if fairly simple. 99% of vehicles will use the window tag as it is cheaper and protected from the elements as it is located inside the vehicle. Some mostly higher end vehicles have "Metallic" type windshields that can interfere with the tag working properly. For these you would want a headlight tag. They work just as well, just cost a bit more and have a more limited lifespan as they are exposed to the elements. 

You go to your vehicles list and assign the tag numbers to each car.

• When you sign up for an account you put a credit card on file.
  

• Vehicle  subscription is required  $5.99/vehicle/month
  

• Daily Parking Rates, Unlimited Pass & Reserved Space Pricing is available on the parking location information page.  Rates are subject to change.
  

• Each time your vehicle enters the lot you will be charged for a parking day.  This gives you in and out privileges for that vehicle until midnight that same day.  After midnight you will be charged for the next day and so on.

• The credit card on file will be charged each day after midnight for the days parking.
  

• Reserved Space Subscriptions are charged to the CC on file on the first of each month.
  

• Reserved Space subscriptions are prorated from the day the subscription can first be used.  A full subscription charge will occur on the first of each month thereafter. 

Yes- At partner parking facilities ParkMyCarShare is the only authorized method for car share hosts to park.

At some locations we offer an unlimited add on.  This allows each vehicle to park in the facility or lot as often as you would like for one monthly rate.  The vehicles have to be enrolled in a rental program and must be rented at least 4 times a month.

Reserved space subscriptions are available for purchase at some of our partner facilities and guarantee space availability and signage.  When you buy reserved space subscriptions you prepay for the spaces each month, and the cars in your fleet with active city passes may come and go with no additional daily parking charge.  If your fleet occupancy exceeds the number of reserved space subscriptions then the next car in the lot will simply be charged under the pay per use method. There is a minimum quantity of reserved spaces 4-6 depending on the facility and  and the minimum term is 6 months.  Email [email protected] and let us know you are interested in reserved spaces.

No, as part of the Park my Car Share program, you have guaranteed availlability.  As long as you have your ParkmyCarShare sticker displayed in the window and an active vehicle subscription, the booth attendants will not turn you away. 

A vehicle subscription is not prorated but does come with one free avi tag.

While unlikely it is possible that that your vehicle did not scan out.  If that is the case, our system still thinks you are parked in the carpark. Email us at  [email protected] and give us the particulars of when the car came in and out. We will always make it right.

You can fill out the form on the contact us page or simply email us at [email protected]

PMCS bills on a  calendar day, not a 24 hour period.  You can enter and exit the facility from 12:01 am to 11:59pm as often as need be with no additional charge in the same vehicle.  This benefit is there in order to take the car out for a wash/clean with no penalty.    However, if your car is there at 4pm and stayed overnight until 10am, that vehicle will be billed for two days of parking.

A chase car is a benefit for car share host at some PMCS facilities.   When one of your fleet vehices is marked as chase it may be at the facility for up to 4 hours free of charge.  Each account gets one chase car when you sign up.  At 10 vehicles you get a second one and so on up to a max of 5 chase cars.

In the interface there is a chase car tab in the menu.  Once you click this you will see a list of every active vehicle. Select the vehicles you want to mark as chase and hit save.

Yes.  You can change which of your fleet vehicles are chase anytime you wish.  Just update from the chase car menu and click save.  This update is instantaneous.

No.. the tags need to be permanenly affixed to the windshield.  Once they are installed they can not be removed without destroying the rfid.

You can replace an AVI tag by going to the vehicle list in the interface. You can double click the vehicle and then select- "replace tag".  Enter in the new avi tag number  from one of your spare tags and hit save.  The old tag will be deleted from the system and can never be used again.

Once you sign up for an account you will see an available parking facility page.  The information of where to park at each facility is located here.  Some locations offer multiple products i.e. covered vs uncovered.  There will be Park My Carshare signage on the lot/garage.

Yes. If a tag is not currently assigned you may assign it, either by selecting it in your drop down or by manually entering the tag number.Sign In/Sign Up 

Go to the guest pay tab in the interface and request access. Our team will be in touch for training and will enable this feature.