Get Started Page
New Host Support
STEP 1: Create Your Account
This guide will walk you through the key steps for getting started:
Creating your account
Adding your first vehicle to your account
Activating a vehicle
Adding your payment method
Ordering AVI tags
Assigning tags to your vehicle
Now your vehicles are fully set up and ready to go! If you have any questions, reach out to the Park My Share team.
STEP 2. Customizing Your Plan
This guide will walk you through the key steps for getting started:
Understanding Pricing
Adding and Activating Vehicles
Using Tools (Chase Car Setup)
Guest Instructions and Resources
Scheduling an Onboarding Call
1. Pricing Overview:
Every vehicle that enters a Park My Share location requires a $5.99 monthly subscription. This subscription grants access to the lot and includes an AVI tag for your windshield.
After activating your subscription, you can choose from Daily Parking (Pay per Use), Unlimited Parking (Flat Monthly Rate), or Reserved Parking (typically for larger fleet hosts).
2. Adding Vehicles:
After logging in, users land on the main vehicles page. Click the "Add Vehicle" button to enter details such as VIN number, license plate, color, and state. Upload vehicle images, then save the entry. Repeat the process for both personal and rental vehicles.
3. Activating Vehicles:
Once vehicles are added, they appear in the system but are not yet active. To activate, select the vehicles, go to bulk edit, and press "Activate".Choose the operating market (e.g., Phoenix). Select billing preferences (daily or monthly plan for rentals).Enter shipping details for transponders and add a payment method.
4. Setting up a Chase Car:
Once your vehicles are activated:
Navigate to Tools in your dashboard.
Select Chase Car.
Choose which vehicle will serve as your chase car.
The chase car can access the lot without incurring daily parking fees once it has a tag installed.
5. Guest Instructions and Resources:
To make guest travel smoother, Park My Share provides detailed resources:
Visit ParkMyShare.com, find your location, and scroll to Guest Directions.
Guest Directions include:
Shuttle information
Step-by-step guidance from baggage claim to shuttle to the lot
In some locations, a YouTube video walkthrough
We recommend sending your guests the Guest Directions link for easy access.
6. Schedule a Support Call:
We highly recommend scheduling an onboarding call with our team. During this session, we’ll review your account setup, answer any additional questions you have and ensure your feltt is fully activated and ready for use.
Now your vehicles are fully set up and ready to go! If you have any questions, reach out to the Park My Share team.
How to Set Up Your Chase Vehicle on Park My Share
This video provides a quick guide on setting up your
Chase vehicle (personal car)
on the Park My Share platform.
1. Activating Your Chase Vehicle:
Just like rental vehicles, your personal vehicle (Chase car) must first be added and activated in the system.
2. Enabling Chase Mode:
Navigate to the Tools section and select "Chase Car". You’ll see a list of vehicles for your selected market (e.g., Phoenix). Locate your personal vehicle and check the Chase Car box.
3. How Chase Mode Works:
Once activated, the system recognizes your personal car and applies a 4-hour grace period. This means you won’t be charged for parking unless your vehicle stays beyond 4 hours.
For Chase Mode to work, ensure that:
✅ The vehicle is active.
✅ The transponder tag number is assigned.
✅ The Chase Car box is checked and saved.
Now your Chase vehicle is set up and ready to go! If you need assistance, reach out to the Park My Share team.
How to Set Up Your Park My Share AVI Tag for Your Turo Vehicle
This video provides a step-by-step guide on correct setup and placement of AVI tags, which are essential for ensuring a smooth entry and exit experience at Park My Share facilities.
1. Why Proper Tag Setup Matters:
Correct AVI tag placement ensures your vehicle is recognized at the gate, making the process seamless for both hosts and guests.
Improper placement can lead to failed scans or billing issues, so it’s important to take your time.
2. Windshield Tag Placement: Do’s & Don’ts:
DO place the tag in a highly visible area
on the inside of the windshield.
DO test with Scotch tape before applying it permanently.
DO avoid tinted areas, and keep it away from other RFID tags (e.g., toll tags, car wash tags).
Best Placement Spots: Behind the rearview mirrorTop driver's sideCenter of the windshield (non-tinted area)
3. What if You Have a Metalized Windshield:
High-end European or luxury vehicles often have metalized windshields that block AVI signals. In these cases, use a headlight tag instead.
Testing Headlight Tag Placement:
Use Scotch tape to test placement on the front-facing portion of your headlight.Once you get a successful read at the gate, permanently affix the tag.
💡 Pro Tip: If all else fails, you can place the tag on the exterior side view mirror as a last resort.
❌ DON’T place the tag near metallic surfaces or overlapping other AVI tags.
🛑 Note: The windshield tag is permanent once applied—it will tear if removed. Test first!
